Support

Last updated July 28, 2026

Consoris is a small project in early testing, looked after by a very small team. We read everything, and we would rather hear about a problem than have you work around it.

Getting in touch

Email support@consoris.app. Signed in, the Send feedback entry in the navigation opens a prefilled report that identifies your app version for us. During the beta we aim to reply within three working days, but there is no guaranteed response time.

Email support@consoris.app

What to include in a bug report

These few details usually turn a report into a fix:

• What you were trying to do, and what happened instead.
• The page you were on, and roughly when it happened.
• The environment label shown in the corner of the screen (DEV or STG), if one is visible.
• Your browser and device.
• A screenshot, if the problem is something you can see.

Things you can do yourself

• Reset a forgotten password — use “Forgot password?” on the sign-in screen.
• Change your password — Profile page, under account settings.
• Export your data — the Shifts page exports your records as CSV.
• Delete your account — Profile page. This is permanent and removes all your data, so export first.
• Fix wrong earnings — check the workplace’s hourly rate and break rules first; a shift keeps the rate that applied when you created it, so a later pay rise does not rewrite past shifts.

Known limitations during alpha

• Automated backups are not guaranteed — keep your own exports.
• The service may be briefly unavailable, or paused between testing sessions.
• Earnings figures are estimates and are not a substitute for your payslip.
• The app is English-only, and some features are still incomplete.

Privacy and terms

How we handle your data is set out in the Privacy Policy, and the rules for using the service are in the Terms of Service. Both are linked below.